Description
SPECIFICATIONS
APP Download Available: Yes
Activity Tracked: Steps Tracker,Distance Tracker,Calorie Tracker,Activity Tracker
App name: FitCloudPro
Application Age Group: Adult
Band Material: Adhesive Tape
Battery Capacity(mAh): 300-450mah
Battery Detachable: Yes
Battery Life: 7
Bluetooth-compatible Version: 5.3
Brand Name: LAUSEVENFJ
CPU Model: AB5691
Category: Smart Watches
Certification: CE,RoHS
Charging method: Wireless charging
Compatibility: All Compatible
Display Size: 1.43 inch
Function: Passometer,fitness tracker,sleep tracker,Mood Tracker,Message Reminder,Call Reminder,Answer Call,Dial Call,Push Message,Alarm Clock,Calorie Counter,DIVER,Permanent Calendar,Month,Attemper,Heart Rate Tracker,Calendar,Lighting,Countdown,Calculators,GPS
GPS: No
High-concerned chemical: None
Language: English,Russian,Spanish,Polish,Portuguese,Turkish,Italian,French,German,Korean,Japanese,Ukrainian,Hebrew,Dutch,Arabic,Indonesian,Greek
Launch Date: 2026
Mechanism: Yes
Metrics measured: Heart Rate Monitor,Women's Health Monitoring,Blood Oxygen Monitor,Sleep Monitor,Blood Pressure Monitor
Model: HD21
Movement Type: Electronic
Multiple Dials: Yes
Network Mode: None
Origin: Mainland China
RAM: 128 MB
ROM: 128 MB
Rear Camera: None
Resolution: 466x466
SIM Card Available: No
Screen Material: AMOLED
Screen Shape: Round
Style: fashion
System: Android OS,iOS
Touch Screen: Yes
Type: On Wrist
Voice assistant built-in: no
WIFI: no
Waterproof Grade: Life Waterproof
Weight[g]: 27
Wristband: 20mm
high resolution: 466x466
Note:
1. This watch must be installed with the APP (Flymatrix) to be used ! ! It cannot be used without downloading the APP
2. For the installation of apps on IOS and Android systems, you can first view the following pictures or operation videos. When installing the APP, you must grant the corresponding permissions. If you are concerned about privacy permissions, please do not place an order
3.Please record the process of opening the package via video, so that we can handle any after-sales issues more effectively.
1. Hardware parameters APP FitCloudPro
The main control chip CPU includes AB5691
Compatible with Android 5.0 and above systems; IOS 10.0 and above
Flash memory RAM 400KB, ROM 128Mb
Screen type AMOLED
Screen size 1.43 inches
Resolution 466 * 466
Touch screen IC/type CST820
2. Connection parameters: Bluetooth call in AB5691
Bluetooth BLE5.4
WIFI not available
NFC optional
3. Sensor Acceleration Sensor GSensors STK8321
Air pressure STK71161
Heart rate HX3918
GPS not available
Body temperature not available
4. Battery type: Polymer lithium battery
Capacity 3.8V/400mAh/702224
Charging method: wireless charging
5. APP functions:
1) Exercise: Step counting, calories, distance, exercise mode
2) Health: Blood pressure, heart rate, blood oxygen, sedentary reminder, sleep monitoring, automatic heart rate monitoring, etc
3) Intelligent reminders for incoming calls, text messages, emails, WeChat QQ、Facebook、Twitter、WhatsApp、LinkedIn、Instagram、Messenger、Snapchat、Line、Kakao Talk、Viber、Skype、telegram
4) Other functions include wrist raising, screen display, alarm clock reminder, remote control for taking photos, and searching for mobile phones
6. Watch hardware functions: sports data distance, calories, steps, real-time heart rate, exercise duration
1) Selecting walking, running, hiking, cycling, skipping rope, basketball, badminton, football, yoga+1 as the recommended exercise mode
2) Other OTAs, Shortcut Bar (Control Center), Data (Step Count, Distance, Calories), Heart Rate, Blood Pressure, Blood Oxygen, Sleep, Wrist Lifting Screen, Weather, WeChat Exercise, Information, Reminders (Messages, Drinking Water, Sitting for a Long Time, Alarm Clock), Women's Health, Stopwatch, Countdown, Find Phone, Find Bracelet, Shake Camera, Dial Switching, Music Control, Settings (Language Selection, Brightness Adjustment, Screen Duration, Vibration Settings, Factory Recovery, Version Information), Power On/Off Logo, Components (Function Editing), Password Lock, Breathing Training, Exercise, Exercise History, Do Not Disturb Mode, Power Saving Mode, Low Power Reminder, Offline Voice Assistant (SIRI) Call function, frequently used contacts, phone dial pad, split screen (sidebar), payment code, QR code connection, business card (making friends), calculator, engineering testing mode&shipping mode, calendar, WeChat Pay, altitude, air pressure, flashlight, ambient temperature, SOS。
7. Other parameters
1) Waterproof grade 3ATM
2) Charging time 4H
3) The battery life is 7 days
4) Minimum standby power consumption of 70uA
5) Charger specification: DC 5V
6) Firmware languages: Chinese, English, Russian, Spanish, German, Italian, French, Portuguese, Polish, Dutch, Turkish, Japanese, Chinese (Traditional), Arabic, Persian, Hebrew, Ukrainian, Vietnamese, Thai, Czech, Indonesian
7) APP languages English, Simplified Chinese, Traditional Chinese, German, French, Arabic, Czech, Greek, Spanish, Japanese, Persian, Italian, Korean, Dutch, Polish, Portuguese, Russian, Finnish, Swedish, Thai, Hungarian, Slovak, Croatian, Albanian, Turkish, Ukrainian, Hindi, Vietnamese
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours