SPECIFICATIONS

Air Flow: 180 L/min (47.52 gal/min)

Battery Life: 25 min

Brand Name: flextailgear

Charging Port: Type-C

Choice: yes

Electric: Yes

High-concerned chemical: None

Inflation & Deflation Pressure: 2.5 ± 0.2 kPa ( 0.36 ± 0.03 psi)

Material: Aluminium,Aluminum Alloy

Origin: Mainland China

Package Contents: ZERO PUMP x 1, ZERO BATTERY x 1, User Manual x 1, Nozzles x 6, Hanging Rope x 1

Rated Power: 7W

Size: 26 x 26 x 75 mm (1.02 x 1.02 x 2.95 in)

Type: inflator pump

Weight: 30 ± 1 g (1.0 oz) Only Pump

Please note that the ZERO PUMP has further reduced its weight, with the latest model weighing only 30 grams (1.0 oz) without the battery, while its performance remains the same as before.

EVERYDAY CARRY FOR ULTRALIGHT USERS

 

Our ultra-mini ZERO PUMP is the perfect portable solution for most sleeping pads on the market. With its compact design, measuring only 26 x 26 x 75 mm (1.02 x 1.02 x 2.95 inches), it easily fits in your pocket or bag. Whether you're hiking, camping, or travelling, you can conveniently carry it with you wherever you go! (Please note that the weight specified as 30g does not include the weight of the battery.)

TINY YET POWERFUL

ZERO PUMP combines patented Flextail Technology 2.0 with an exclusive micro-motor, maintaining superior performance while reducing the size of the unit. It can inflate your sleeping pad in only 50 seconds and inflate up to 25 sleeping pads consecutively. Compatible with most sleeping pad models in the market.

 

FITTING YOUR SLEEPING PADS

ZERO PUMP comes with 6 multi-purpose nozzles, it can be compatible with KLYMIT, NEMO, BIG AGNES, WINLOCK, STS, and EXPED. Meanwhile it allows you to inflate not only sleeping pads but also other inflatable products. This versatility ensures it meets all your outdoor needs. The exclusive soft rubber nozzles securely connect to inflated products, eliminating air leakage issues.

REPLACEABLE & RECHARGEABLE BATTERY

Don't let a blackout ruin your adventure. ZERO PUMP features a replaceable battery, providing you with electricity anytime, anywhere. You can even share pump batteries with your headlamp.

LOW NOISE & EXCELLENT ANTI-FALLING ABILITY

The noise generated by inflatable inflatable is as low as 68DB, far lower than other air pumps on the market. The metal material, even if you accidentally fall, it will not be damaged.

3 STEP TO BUILD YOUR SLEEP SYSTEM

Simply connect ZERO PUMP to your sleeping pad, then double-click to activate. You can enjoy the perk of going hands-free, as you don't need to hold it manually.

PACKAGE CONTENTS

IMPORTANT NOTE

Please avoid using it continuously for more than 15 minutes to prevent overheating. Also, please refrain from using it to inflate high-pressure products like balloons, tires, or sports balls. And don't forget to recharge the battery once a month to ensure optimal performance and longevity.

Return & Exchange Policy

Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Personal care products
• Beauty products that have been opened or used
• Customized or personalized items
• Gift cards
• Items marked as final sale

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• Clear photos of the product
• Photos of the packaging (if applicable)

We will review your request and arrange a replacement or refund if approved.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was sent.

To request an exchange, contact our support team with your order details and supporting photos.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.
• It may take several business days for the refund to appear in your account.

Order Cancellation

Orders can only be canceled within 12 hours of purchase.

Once an order has been processed or shipped, cancellation may no longer be possible.

Shipping Costs

• Original shipping charges are non-refundable.
• Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.

Contact Us

For any return, exchange, or refund requests, please contact us:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours

Shipping Information

At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–2 business days.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been shipped, you will receive a tracking number via email.

Estimated Delivery Times

USA Warehouse Products

Products shipped from our USA warehouse are usually delivered within:

2–3 Business Days

International Warehouse Products

Products shipped from our international fulfillment partners are usually delivered within:

3–7 Business Days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.

Shipping Delays

While we work hard to ensure timely deliveries, occasional delays may occur due to:

• High order volumes
• Carrier issues
• Customs inspections
• Weather disruptions
• Public holidays

In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.

Lost Packages

If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

For shipping-related questions, please contact:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours