Description
SPECIFICATIONS
App Name: Tuya Smart Life
Brand Name: LoraTap
Certification: RoHS,CE,ce,ROHS,CE, RED, EMC, RoHS
Choice: yes
Color: White / Black
Current: 20A
EU LVD Voltage: High voltage: Above 50Vac or 75Vdc
EU Standard Dimensions: 86mm*86mm*35mm
Factory Quality: ISO9001:2015 factory
Features: Voice Control , App Timer
Hands-free Control: Voice Control
High-concerned chemical: None
Is Smart Device: Yes
Item Type: SWITCHES
Material: Plastic
Max Load: 20A, 4400W
Model Number: Water Heater Switch
Origin: Mainland China
Plastic Material: Fireproof ABS
Smart home platform: Tuya
Switch Type: Touch On/Off Switch,US Standard 503 Size,EU Standard Size
US Standard Dimensions: 120mm*72mm*33mm
Voltage: 100-250VAC
Warranty: 1 year
Wireless Protocol: WiFi 2.4GHz
Works with: Google Home, Amazon Alexa
semi_Choice: yes
New 4th Generation WiFi Boiler Water Heater Switch
Israel Standard 16A Smart WiFi Plug Socket
LoraTap WiFi Roller Shutter Curtain Light Switch
Features
- App Remote Control: Support Smart Life APP /Tuya APP.
- Energy Monitor: The energy consumption of the device can be monitored in the app.
- Voice Control: Compatible with Amazon Alexa, Google Home.
- Timer Function: Inching Timer/Schedule/Countdown/Random.
- Touch Panel Control: Tempered glass touch panel, safe and high quality, moisture-proof, safe operation even with wet hands.
- Family Sharing: Devices can be shared with family members in the app.
Specification
Input Voltage: 100-250VAC, 50/60Hz
Output Voltage: 100-250VAC, 50/60Hz
Max Load: 20A, 4400W
Wireless Protocol: 2.4GHz Wi-Fi
EU Switch Dimensions: 86mm*86mm*35mm
US Switch Dimensions: 120mm*72mm*33mm
Color: White/Black
Plastic Material: Fireproof ABS
Certification: CE, RED, EMC, RoHS
Produced by ISO9001:2015 factory: Yes
Patented Product: Yes
APP Remote Control
- Free App Name: Smart Life ,or Tuya App
- Remote control your water heater / boiler by App, Turn it on in advance, so that you can enjoy a warm shower when you arrive at home.
Power Energy Monitoring
Through the mobile app, you can monitor the energy consumption of the device, intelligently manage the working time of the device, and save more energy for the family.
Voice Control
- Compatible with Amazon Alexa, Google Home.
- You can control water heater with voice control.
Timer Function
Inching Timer
- Set inching time for your boiler on App, when time is up, the boiler can be off automatically , for example, if you set 30 minutes, so after 30 minutes working time since you touch on the glass panel or mobile App, the boiler will be off by itself.
Set Sechdule Timer for the Boiler
- You can set the timer to turn on or off at a specified time.
- for example: automatically turn on at 20:00, and automatically turn off at 23:00 to avoid wasting energy.
Touch panel to turn on/off
The panel is glass , waterproof, safe to touch it.
App feedback for ON or OFF
- When you touch on App, it will gives you a feedback that it's on or off.
- Feedback Function, you can monitor the status of the water heater anywhere
Restart Status
When you go out, we can set the "Restart Status" of your boiler.(ON, OFF or Remember last status)
Switch Size
- US Standard Dimensions: 120mm*72mm*33mm
- EU Standard Dimensions: 86mm*86mm*35mm
Boiler Switch Installation Method
- Please refer to below picture
- Neutral wire is required for your boiler.
What's in the box?
1 * Smart Boiler Switch
1 * User Guide
FAQ
Q: Can you do OEM for us?
A: Yes, we are the manufacturer, if you have large quantity requirement, please be free to contact us, we will offer you wholesale prie
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Why us?
We are the direct manufacture for this item, with high quality and competitive price We have ISO9001 certified .
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours