Description
SPECIFICATIONS
Brand Name: MOES
Current type: Total 10A
EU LVD Voltage: High voltage: Above 50Vac or 75Vdc
Inductive load(LED/CFL): 3-120W
Origin: Mainland China
Resistive load(Incandescent): 3-300W for 110V 3-600W for 220V
Voltage: Other
Wireless type: Wi-Fi 2.4GHz
Working voltage: AC100-250V,50/60Hz
ZigBee Wall Touch Smart Light Switch with Neutral Wire/No Neutral Wire,No Capacitor Needed Smart Life/Tuya 2/3 Way Muilti-Control Association Remote Control Works with Alexa,Google Home Hub Required
By Moes
Main Features:
1.New design with neutral wire required and single live wire featured in one switch panel;No neutral wiring required for the single live wire version;Wire the neutral wire on the switch when needed;No capacitor needed for the new update version for better user experience without noise from electric current;Tuya Zigbee hub is required for the normal use of this switch,featured as much compatibility with tuya smart devices than any other hubs.
2.New idea for 2/3 Way circuit (two switches control one light)that is explained as multi-control association of this switch to other smart switches in App;ON/OFF relay status as remember last status when power off and backlight switch setting in Smart Life App for better sleep at night;capacitive touch control, turn on/off your light with a single touch and scratch resistance glass panelgives the best look to blend with any wall design.(Note:You can multi-control associate of this switch to multiple different switches,but several gangs on one switch is not available,only one gang on one switch can be associated for multi-control.)
3.Differ in features from traditional common switch,this smart switch is able to be controlled by various ways alone with the best value like App control,touch control and voice control;achieve multi-control by associating to other smart switches to get 2/3-way circuit for your house lights.
4.Compatible with Alexa,Google home and Yandex allows free voice control;remotely control devices and intelligent settings allowed on your smart phone via Smart Life/Tuya App wherever you are;Take full control of connected appliances with timers, schedules and countdown (1/5/30 mins, 1 hour, etc.) with the app; share control with family and friends for added convenience
5.No more worries about purchasing the wrong version for your house wiring limited;only supports 2.4G network;includes full 2-year warranty and 60-day refund guarantee for complete satisfaction
2022 New Arrival Upgraded with More Personalized Points:
Update1:Multi-control association in a much easier way
Update2:No capacitor featured for the no neutral wire version for better user experience
Update3:Single live wire/neutral wire required designed as two versions optional for different wiring in one switch
Update4:Backlight ON/OFF optional
Update5:Relay status adjustable when power off
Provide much more convenience and updates for your smart lifestyle with the price unchanged as before.
Update 1: No Capacitor Required
No more worry about being affected by the noise from the capacitor When sleep, with no capacitor required as complex installations anymore for normal use.
Multi-control association of the switch to another ZigBee smart switch in the App for achieving 2 Way feature( two switches control one light)
Note: There is no need to wire the new added switch to the light, only L and N are required for wiring. (for neutral wire version)
More personalized settings as ON/ OFF/ Remember last status when power off
Note: If there is no neutral wire in your house, just ignore the N position for wiring, and if there is one, just wire it for normal use
Intelligently control the device after connecting it to most ZigBee hub, Tuya ZigBee hub required for its much more compatibility with zigbee devices than other hubs
remotely control devices and intelligent settings allowed on your smart phone via Smart Life/Tuya App wherever you are
Compatible with Alexa,Google home and Yandex allows free voice control;
Note: Hub is not included in the package
Take full control of connected appliances with timers, schedules and countdown (1/5/30 mins, 1 hour, etc.) with the app;
One person controls more than one
You can create group in the APP to manage all the lights in your house and share the device to your family members.
Note: For neutral wire required version only.
If there is no neutral wire in your house, just ignore the N position for wiring, and if there is one, just wire it for normal use.
Parameter:
Working voltage:AC100-250V,50/60Hz
Current type:Total 10A
Inductive load(LED/CFL):3-120W
Resistive load(Incandescent):3-300W for 110V;3-600W for 220V
Power consumption:≤0.5W
Working temperature:0℃~40℃
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours