Description
SPECIFICATIONS
Brand Name: MOES
Certification: CE
Choice: yes
High-concerned chemical: None
Origin: Mainland China
Wattage: other
MOES Tuya WiFi Smart Thermostat Programmable Temperature Controller Water Boiler Electric Heating Work With Alexa Google Home
By MOES
UL94 V-0 Fire Rating
Schedules Setting
You can set up to 6 schedules per day. Choose a period as follows:
5+2 – weekdays share the same 6 schedules, weekends share the same 2 schedules.
6+1 – the 6 consecutive days share the same 6 schedules, the remaining day has its own 2 schedules.
7 – each day allows up to 6 schedules, with the same schedules applied to all 7 days.
0%-100% Adjustable Standby Screen Brightness
The brightness of the standby screen can be set to 0%, 20%, 50% and 100% on the APP or product screen.
ECO Mode: Save Up to 20% on Your Electricity Bills
APP Remote Control
Voice Control
Supports voice control via Amazon Alexa/Google Home, completely freeing your hands.
Flexible Switch: ℃/℉
It supports free switching of temperature scales between Celsius and Fahrenheit, perfectly meeting the needs of users in different regions.
Child Lock Function
In order to avoid the danger or waste of electricity caused by children touching the switch by mistake, the child lock can be activate by App.
Smart Linkage
The smart home linkage advantage brought by smart thermostat is incomparable to traditional temperature control. Assuming that there is a sensor linkage with the human body, when it senses that a person has left the room, the smart temperature control and smart lights will automatically turn off, which also has the effect of energy saving.
Temperature Calibration
In case of the temperature variation between the floor and the air, you can set the calibration value by App, to make sure the final temperature reaches your ideal value.
Protect from Excessively High or Low Temperature
When the thermostat is in the shutdown state and the indoor temperature is lower than 5 C, the thermostat automatically turns on heating (the screen displays the"antifreeze icon"); When the room temperature rises to 7 ℃ the thermostat automatically turns off the heating (the screen disappears). This feature is only applicable to electric heating.
100% product testing and aging spot testing
Pre-Sales and After-Sales Support
Dimensions
Wiring instructions
Water Heating
Electric Heating
Gas Boiler Heating
Technical parameter:
Power supply: 100~250VAC 50/60HZ
Max. load:
16A (electric heating)/250VAC
3A (water heating, gas boiler)/250VAC
Working environment temperature: 0℃~50℃
Temperature display accuracy: ±0.5℃
Storage environment temperature: -10℃~60℃
Product size: 86*86*38.5MM
WiFi communication protocol: IP/TCP, MQTT
WiFi frequency: 2.400~2.483GHZ
Maximum Radio Transmit Power: <+20dBm
Packing List:
Thermostat 1pc
User Guide 1pc
Floor Sensor 1pc (For GB version only)
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours