SPECIFICATIONS

Battery life: 730 days

Brand Name: MOES

Certification: CCC

Dimension: 86*86*13mm

EU LVD Voltage: High voltage: Above 50Vac or 75Vdc

High-concerned chemical: None

Input: CR2430 3V(battery not included)

Is Smart Device: Yes

Item Type: SWITCHES

Material: Plastic

Origin: Mainland China

Switch Type: Push Button Switch

4 Gang Tuya ZigBee Wireless 12 Scene Switch Mechanical Push Button Controller 2MQTT Setup Battery Powered Smart Home Automation Scenario Switch for Tuya Smart Devices
By Moes

Main Features:
1.Easy to use: Tap-to-run to get another easier control for all tuya smart devices with one key on the switch. Three pairing modes for each button to achieve 12 scenes from one 4 gang scene switch, such as away mode, home mode, movie mode, etc.

2.More Installation method: no wiring needed for simple use. It can be placed to the balcony, bedroom, kitchen, and anywhere due to its compact size with only 1.3cm thickness. Or Fix it anywhere you like with double-side tape;

3.It can be used in numerous scenes with smart devices: speed up smart device responding time, provide more fluid control, remove the dependence on a WiFi network only.

4.More energy-saving: Low power consumption with 730 days battery life; 2MQTT Setup available.

Note:

Through the TUYA Zigbee gateway, add the switch or smart scene to the scene switch so that it can work normally.

This product does not support voice control.

Package List:

Wireless scene switch*1(CR2430 3V battery not included)

Manual*1

Sticker*2

Create smart scenes in Tuya Smart APP by Adding intelligenceThree select conditions for each button to get various scenes on one button

Fix it as Where as You WantWireless Remote Control with Your Smart Home

Create various smart scenes linkage to any tuya smart devices you like.

Tap to run sleep mode

Long press the scene switch to turn off all your lights before sleeping.

Imagine the smart linkage to create an infinite space with the wireless scene switch on your smart phones.

12 scenes available for one 4 Gang switch with 3 select conditions supported

Note:Intelligent linkage to tuya smart devices for normal use only,can not be used alone without tuya smart devices.One-key for away mode

Double press the scene switch to turn off all your lights,air conditioners,fans and other electronic devices before leaving for work.Wake-up Mode

Move your finger to the wall scene switch to start your day with a pleasant mood.

Parameter:

Input:CR2430 3V(battery not included)

Dimension:86*86*13mm

Battery life:730 days

Return & Exchange Policy

Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Personal care products
• Beauty products that have been opened or used
• Customized or personalized items
• Gift cards
• Items marked as final sale

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• Clear photos of the product
• Photos of the packaging (if applicable)

We will review your request and arrange a replacement or refund if approved.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was sent.

To request an exchange, contact our support team with your order details and supporting photos.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.
• It may take several business days for the refund to appear in your account.

Order Cancellation

Orders can only be canceled within 12 hours of purchase.

Once an order has been processed or shipped, cancellation may no longer be possible.

Shipping Costs

• Original shipping charges are non-refundable.
• Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.

Contact Us

For any return, exchange, or refund requests, please contact us:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours

Shipping Information

At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–2 business days.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been shipped, you will receive a tracking number via email.

Estimated Delivery Times

USA Warehouse Products

Products shipped from our USA warehouse are usually delivered within:

2–3 Business Days

International Warehouse Products

Products shipped from our international fulfillment partners are usually delivered within:

3–7 Business Days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.

Shipping Delays

While we work hard to ensure timely deliveries, occasional delays may occur due to:

• High order volumes
• Carrier issues
• Customs inspections
• Weather disruptions
• Public holidays

In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.

Lost Packages

If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

For shipping-related questions, please contact:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours