SPECIFICATIONS

Appearance: Classical

Assembly Required: Yes

Brand Name: NONE

Combination: L-shaped

Frame Material: Metal

High-concerned chemical: None

Installation Method: Assembly

Item Weight: 95.02 Pounds

Origin: US(Origin)

Seat Depth: 30 inches

Seat Height: 15.7 Inches

Seating Capacity: 3

Sofa Width: ＜2000mm

Style: Modern

Type: Sectional

𝑷𝒍𝒆𝒂𝒔𝒆 𝒆𝒏𝒔𝒖𝒓𝒆 𝒚𝒐𝒖 𝒑𝒖𝒓𝒄𝒉𝒂𝒔𝒆 𝒈𝒆𝒏𝒖𝒊𝒏𝒆 𝑱𝑼𝑴𝑴𝑰𝑪𝑶 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒔. 𝑼𝒏𝒂𝒖𝒕𝒉𝒐𝒓𝒊𝒛𝒆𝒅 𝒄𝒉𝒂𝒏𝒏𝒆𝒍𝒔 𝒅𝒐 𝒏𝒐𝒕 𝒐𝒇𝒇𝒆𝒓 𝒕𝒉𝒆 𝒔𝒂𝒎𝒆 𝒒𝒖𝒂𝒍𝒊𝒕𝒚 𝒐𝒓 𝒂𝒇𝒕𝒆𝒓-𝒔𝒂𝒍𝒆𝒔 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒂𝒔 𝒕𝒉𝒆 𝒎𝒂𝒏𝒖𝒇𝒂𝒄𝒕𝒖𝒓𝒆𝒓.
L-Shaped Modular Design: Designed with a flexible L-shaped modular structure, this couch can be adjusted to fit different room layouts, combining elegant styling with great practicality
Premium Chenille Fabric: Upholstered in high-quality chenille, the sectional couches is soft, skin-friendly and durable. It delivers a plush, cloud-like feel while maintaining a long-lasting luxurious look
Cloud-Like Comfort: Filled with high-resilience memory sponge, the cloud couch features an ergonomic backrest that fits your body curves, offering immersive comfort just like resting on clouds
Versatile Style: This modular couches suits living rooms, bedrooms and apartments. Its minimalist profile and soft fabric blend perfectly with modern, nordic and light-luxury home styles
Shipping Notice: This L shaped sofa comes in 3 separate cartons and may arrive in batches. If not all packages are received at once, please wait for the follow-up delivery










Customized products are also available to suit your specific requirements.

Return & Exchange Policy

Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Personal care products
• Beauty products that have been opened or used
• Customized or personalized items
• Gift cards
• Items marked as final sale

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• Clear photos of the product
• Photos of the packaging (if applicable)

We will review your request and arrange a replacement or refund if approved.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was sent.

To request an exchange, contact our support team with your order details and supporting photos.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.
• It may take several business days for the refund to appear in your account.

Order Cancellation

Orders can only be canceled within 12 hours of purchase.

Once an order has been processed or shipped, cancellation may no longer be possible.

Shipping Costs

• Original shipping charges are non-refundable.
• Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.

Contact Us

For any return, exchange, or refund requests, please contact us:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours

Shipping Information

At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–2 business days.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been shipped, you will receive a tracking number via email.

Estimated Delivery Times

USA Warehouse Products

Products shipped from our USA warehouse are usually delivered within:

2–3 Business Days

International Warehouse Products

Products shipped from our international fulfillment partners are usually delivered within:

3–7 Business Days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.

Shipping Delays

While we work hard to ensure timely deliveries, occasional delays may occur due to:

• High order volumes
• Carrier issues
• Customs inspections
• Weather disruptions
• Public holidays

In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.

Lost Packages

If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

For shipping-related questions, please contact:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours