Description
SPECIFICATIONS
Battery Included: no
Brand Name: LoraTap
Certification: CE,RoHS
Choice: yes
High-concerned chemical: None
Model Number: SC400W-EU-JD
Origin: Mainland China
Voltage: 110-240V
Wattage: 600W
is_customized: Yes
LoraTap Tuya Smart Life WiFi Roller Shutter Curtain Light Switch
Features
- Voice Control: Compatible with Amazon Alexa, Google Home.
- App Remote Control: Support Smart Life APP /Tuya APP.
- Touch Panel Control: Tempered glass touch panel, safe and high quality, moisture-proof, safe operation even with wet hands.
- Timer and Schedule: You can set a timer to open or close the curtains at a specified time.
- Sunrise/Sunset Automation: You can set the sunrise/sunset automation in the smart life app.
- Device Sharing: You can create group in the APP to manage all the blinds in your house and share the devices to all your family members.
Specification
Input voltage: 100-250VAC, 50/60Hz
Wiring: Neutral Wire, L1, L2, L3, Earth Wire
Max Load: 600W
Wireless Protocol: 2.4GHz Wi-Fi(not support 5GHz Wi-Fi)
Standby Consumption: below 0.5W
Color: White/Black
Works with: Lamps below 5a
Compatible with: Tubular Motor with 4 wires
Note before order
This is a Wi-Fi only Curtain Switch, it can’t work with our RF curtain remote. Please don’t buy the extra RF remote to add the remote control, they are not compatible.
- Please check your motor is with 4 wires (Blue Wire, Brown wire, Black Wire, Green/Yellow Wire) before you buy our.
Curtain Switch & Light Switch 2 in 1
Curtain switch light switch two-in-one, can control curtains and lights, save the trouble of installing two switches.
Voice Control
- Compatible with Amazon Alexa, Google Home.
- You can control curtains with voice control.
Touch Panel Control
- Tempered glass touch panel, safe and high quality, moisture-proof, safe operation even with wet hands.
- You can open and close curtains or lights with touch control.
App Control
- Support Smart Life APP /Tuya APP.
- Remote Control your curtain and light with your mobile 2G, 3G, or 4G network anywhere.
Timer and Schedules
You can set a timer to open or close the curtains at a specified time.
Device Sharing
You can create group in the APP to manage all the blinds in your house and share the devices to all your family members.
Dimension
EU Standard: 86mm*86mm*35mm
US Standard: 120mm*72mm*35mm
We have all the accessories you need in the box, you don't need to pay extra cost.
What's in the box?
1 * Curtain Light Switch(Depends on your choice)
1 * User Guide
1 * Terminal
2 * Screws Kit
1 * Blue Wire
This switch is WiFi touch switch only, not with RF, it can't work with the RF remote in our store.
Please don’t buy any extra RF remote in our store to work with this WiFi only curtain switch.
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours