Description
SPECIFICATIONS
Body Material: ABS
Brand Name: Mexllex
Certification: ce,ROHS,CE,RoHs
High-concerned chemical: None
Is Batteries Included: No
Is Batteries Required: No
Is Bulbs Included: Yes
Is Smart Device: no
Item Type: Night Lights
Light Source: LED bulbs
Luminous Flux: <60
Origin: Mainland China
Power Generation: Touch
Shape: Round
Type: Atmosphere
Usage: HOLIDAY
Magnetic Floating Moon Lamp
Use magnetic levitation technology, suspended and spinning automatically in the air freely without support, able to win people's eyes.
"Real" Moon
Use the most advanced 3D printing technology to accurately reproduce the moon surface with high-resolution astronomical data to create a texture very similar to the real moon. The moon was a divine and enchanting symbol, it brings good luck and happiness.
Comfortable Three-color Light
The luna lamp emits three soft lighting effects of warmth yellow, cool white and light yellow. Like that moon light for a steady sleep or give you a calm and lightness relaxing reading working atmosphere.
No Battery Required & Low Power Comsumption
The Moon Lamp is Powered Through Electromagnetic Induction. No Battery is Required. Only 12 Watt. Consume Less than 1 Unit Power in a Week with 12 Hours of Daily Usage.
Wirless Power Transmission
The levitating moon light is powered through electromagnetic induction, does not require cables or built-in batteries, and has a long service life. Extremely low power consumption compared with traditional lamp lights.
Package Content
1 x Magnetic Levitation Base
1 x 3D Printing Moon Lamp
1 x Adapter
1 x User Manual
Steps of Using It
Note: If you feel that the force of the base is pulling the moon in different directions, you should not let the moon out of your hand, but try to resist the force and align the moon with the center of the base to find the balance.
STEP 1:
Place the lamp and the base on a flat, non-metallic surface. Connect the adapter to the base.
STEP 2:
Hold the moon with both hands as shown in the picture. Align bottom of the moon with the center of the base. Bring the moon down towards the base and continue to align it with the center of the base. You will notice that the moon has a tendency to hit the base. However, resist this with your hand and try to find a balance so that the moon can float in the air. Slowly release your hand as soon as the moon floats in the air.
STEP 3:
Once the moon successfully floats, you can control the moonlight by touching the power marker above the base or using the remote control, depending on the configuration of the product
Best gifts
Floating and rotating moon and colour changing give children and adults a sense of novelty transformation. It is the best gift for your children, parents and lovers on birthdays, holidays, Christmas, Thanksgiving, Mother's Day and Father's Day, Valentine's Day, anniversary, etc.
Cool decorative lamp
Magnetic floating moonlight is not only a fashionable home decoration lamp, but also a unique decorative night light, desk toy. It is easy to attract people's attention. Suitable for home, office, party, table, desk, room decoration.
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours