Description
SPECIFICATIONS
Battery Included: no
Brand Name: LoraTap
Certification: CE,RoHS,weee
Choice: yes
EU LVD Voltage: High voltage: Above 50Vac or 75Vdc
High-concerned chemical: None
Model Number: SC420W-EU-WHI
Origin: Mainland China
Smart home platform: Tuya
Voltage: 110-240V
Wattage: 300W/Gang
is_customized: Yes
More To Love
LoraTap WiFi Double Curtain Switch Module
The First Tuya Smart Life EU 502 Type Double Curtain Switch
- Double Curtain Switch
- EU Switch Size: 86mm*86mm*35mm
- Support Wi-Fi 2.4Ghz, NOT Support 5Ghz Wi-Fi
- Button Type: Push Button
- Patent Design
Note before Order
This is a Wi-Fi only Curtain Switch, it can’t work with our RF curtain remote. Please don’t buy the extra RF remote to add the remote control, they are not compatible.
- Please note at least 4 wires must be required for your motor, Live Wire 1, Live Wire 2 (for OPEN and CLOSE), Earth Wire and Neutral wire , otherwise it can't be connected to the motor.
- The switch can be compatible with any electric shutter motor with 100-250 VAC voltage input, 300W Max / Gang, but the neutral wire must be required for installation.
- Please be noted this is a double curtain switch, please contact us if you have any questions.
Hands-free Voice Control Smart Blind Switch
- Compatible with Alexa, Google Home
- With voice control to turn on and turn off the curtains.
Smart Life Tuya App Control
- Mobile App Remote Control
- App Timing
- Support Both IOS and Android
Physical Wall Switch Control
- This doube switch is a push button switch with 6 keys on the panel, you can control it on the switch panel directly.
More Possibilities on App Control
- Timing Control
- Check the curtain status in the App
Group Function and Device Sharing with App
You can create group in the APP to manage all the blinds in your house and share the device to all your family members.
Switch Dimensions
- EU 502 Size
- Dimensions: 86mm*86mm*35mm
- Patent Design
Specification
Input voltage: 100-250 VAC, 50 / 60Hz
Wiring: Neutral Wire, L1, L2, Earth Wire
Max Load: below 300 W / gang
App Name: Smart Life or Tuya App
Wireless Protocol: Wi-Fi 2.4 GHz 802.11 b / g / n (Not support 5Ghz Wi-Fi)
Switch Channels: Double Control Curtain Switch
Standby Consumption: below 0.5W
Dimensions: 86mm*86mm*35mm
Button Type: Push Button
Plastic Material: Fireproof ABS
Produced by ISO9001 Factory: Yes
Patent Design: Yes
We have all the accessories you need in the box, you don't need to pay extra cost.
What's in the box?
1* Wi-Fi EU Double Curtain Switch(White Colour)
1 * Terminal for Neutral Wiring
1 * Blue Cable for Neutral Wiring
2 * Screw Kits
1 * User Guide
This is a WiFi Only Product. It can't work with any RF remote in our store.
Please don’t buy any extra RF remote in our store to work with this WiFi only curtain switch.
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Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours