Description
SPECIFICATIONS
App Name: Smart Life ,or Tuya App
Battery Included?: Yes
Battery Type: Coin Battery CR2032
Brand Name: LoraTap
Button Numbers: 1~4 Buttons
Certification: RoHS,CE,ce,ROHS
Choice: yes
Color: White
EU LVD Voltage: Low voltage: Below 50Vac or 75Vdc
Factory Quality: ISO9001:2015 factory
Features: Patent Design, Mount on wall or moveable
High-concerned chemical: None
Is Smart Device: Yes
Item Type: SWITCHES
Material: Plastic
Need a Hub: Yes
Origin: Mainland China
Patent Design?: Yes
Plastic Material: ABS
Portable: Mountable and Portable
Remote Distance: 10 meters
Smart home platform: Tuya
Switch Type: Remote Control,ZigBee Scene Switch,ZigBee Button Switch,ZigBee Remote Control
Warranty: 2 years
Wireless Protocol: Tuya ZigBee 3.0
Works with: Tuya ZigBee Hub,Home Assistang HA,Zigbee2MQTT
semi_Choice: yes
Note Before Order!
- Tuya ZigBee 3.0 remotes need work with Tuya ZigBee Hub, please make sure you already have a Tuya ZigBee Hub, if not, you can click the link in the picture below to buy the zigbee hub.
- This ZigBee Remote can't work with other brands' ZigBee Hub, please make sure your ZigBee Hub is from Tuya.
- The Coin Battery CR2032 is included in the box.
- Please contact us online if you have any questions, we are the manufacturer.
Works with all the devices in your Smart Life App(Tuya ZigBee Hub is a must)
With this Tuya ZigBee Remote and a Tuya ZigBee Hub, you can control all the smart devices in your Smart Life or Tuya App. (Please be noted the Tuya ZigBee Hub is a must!)
Wireless Remote Control with Your Smart Life
- Each one button can be adapted up to three different scenarios through the app.
- App Name: Tuya, Smart Life
One Switch, Three Actions
- You can set different control effects by clicking, double-clicking, and long-pressing three actions.
- When you get home, you only need to click on the remote control to turn on the lights in the room.
- Double click to control to open the curtain (need to match curtain module or curtain switch).
- Long press, you can turn off all lights before going out.
- Exquisite and compact, easy to move, free to place.
Tuya ZigBee Mesh
- Please make sure you already have a Tuya ZigBee Hub, it's a must for all the Tuya/Smart Life ZigBee devices.
- With more zigbee smart products, realize a variety of smart scenarios.
Use with smart lamp holder
- Can be used in conjunction with smart lamp holders, use the remote control to turn on and off the lights at any time.
- Convenient for the elderly and children.
Use with smart module
- Used in conjunction with the smart module, use the remote control to control multiple lights in the house.
- Use with remote control to solve the problem of unreasonable switch position.
Mountable and Portable ZigBee Remote
- Thanks to the wall bracket, the tuya ZigBee remote can be mountable and portable.
- The wall bracket is magnetic, the remote control can be attached to the bracket and used like a traditional switch, or it can be used as a remote control in your hand.
Installation method
Method 1: Double-sided adhesive tape installation.
Method 2: Mount the wall plate on wall with screws.
- There is a lanyard in the box for every remote, you can hang it anywhere for convenient use.
- Simple installation, no wiring required.
Specification
Color: White
App Name: Smart Life, or Tuya
Wireless Protocol: ZigBee 3.0(not support 5GHz WiFi)
Control Distance: 10~30 meters around the Tuya ZigBee Hub
Battery Type: Coin Battery CR2032(included in the box)
Certification: CE, RED, RoHS
Plastic Material: ABS
Patented Design: Yes
Produced by ISO9001 Factory: Yes
Please be noted the Tuya ZigBee Hub is not included in the box if you don't buy it.
We have all the accessories you need in the box, you don't need to pay extra cost.
What's in the box?
1 * Tuya ZigBee Remote(Depends on your choice)
1 * Coin Battery CR2032(in the remote)
1 * Wall Bracket
1 * Lanyard
1 * Screw Driver
1 * Screw Kits
1 * Double-Sided Tape
1 * User Guide
Why us?
1) We are ISO9001 certified manufacturer, high quality with competitive price.
2) We are responsible, popular and TOP Brand.
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours