Shipping policy

Shipping Policy

Thank you for visiting and shopping at Royal Orvix. The following terms and conditions constitute our Shipping Policy.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to carrier issues or customs.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
The tracking information will become active within 24 hours.

Customs, Duties, and Taxes

Royal Orvix is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Issues

Royal Orvix is not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Contact Us

If you have any further questions, please contact us at:

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