Description
SPECIFICATIONS
Appearance: Classical,Modern Style,Traditional,Scandinavia,Modern Morocco
Assembly Required: No
Brand Name: NONE
Combination: L-shaped
Frame Material: Metal
High-concerned chemical: None
Installation Method: Assembly
Material: Fabric
Origin: US(Origin)
Room Type: Living Room
Seat Height: 26.3 Inches
Seating Capacity: 6.0
Sofa Width: ＜2000mm
Special Feature: Button Tufted
Specific Use: Living Room Sofa
Style: Minimalist Modern,L-Shaped,Modern
Type: Living Room Furniture,Sectional
With Storage: No
No Assembly Required: The tufted sofa couch is divided into 3 packages, may not arrive at the same time. Please be patient and wait for all your packages. No assembly required, after opening the package, place it in a ventilated and dry environment, wait for about 12 hours or so to be able to return to its original shape, meanwhile, gently pat each part to improve its elasticity and luster, you can enjoy a comfortable experience!
Handy Cup Holder & Side Pockets: The embedded cup holder design at the armrest makes it easy to hold a drink at your fingertips, so you don't need to leave your seat when watching a film or reading a book. Side invisible storage pockets cleverly integrate practical functions, can store magazines, remote control, eye masks, etc., always keep the space neat and orderly
Soft Corded Fabric: Upholstered in premium corded fabric, the sofa surface is soft, breathable and skin-friendly. It brings serene warmth, offering soft comfort. Its ribbed texture adds depth and modern style, making it a cozy focal point in any living room or lounge space
High-resilience Filling: The cloud sectional couch is filled with high-density elastic filling inside, providing good support and enjoying a cloud-like comfortable sitting experience. Backrests and pillows provide lumbar and neck support, relaxing your body and experiencing a relaxing rest time. The handmade tufted button craft highlights a light luxury texture and embodies the aesthetic of home comfort
Customized products are also available to suit your specific requirements.
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours