Description
SPECIFICATIONS
2/3Way: Control Light From 2 or 3 Places
BackLight: ON-light Blue OFF-Weak Blue
Brand Name: BSEED
Certification: RoHS,FCC,CE,CCC,CCC,ce,ROHS
Color: White,Black,Gold,Gray
EU LVD Voltage: Low voltage: Below 50Vac or 75Vdc
Features: Zigbee Type Neutral Line
Gateway: Not Included In The Package
High-concerned chemical: None
Is Smart Device: Yes
Item Type: SWITCHES
Material: Aluminium alloy,Glass Panel & Iron Plate & Plastic Sw
Max. Voltage: 110V - 250V
Origin: Mainland China
Remote Distance: WIFI unlimited
Size: 157 x 86 x 35 mm
Support APP: Smart Life/Tuya APP
Support Gateway Type: Tuya Zigbee Gateway
Support Smart Device: Google Home/ Amazon Alexa/IFTTT
Switch Type: APP Control,Zigbee Smart Switch
Total Rated Load: 2000W
Type: Zigbee Switch Plus Fast Charge Port
Wall Box Type: Round & Square
Wire: Need Neutral Line
Features:
Multi-Control Association: Zigbee switches have 1/2/3/4way and can control one light from four Different places(the maximum is 4 way).(Need neutral wire)
1. Popular Color are available:White,Black,Golden
2.Our Wifi home socket and switch are Fireproof and Waterproof. Protection Against Electric Shock for Your Family.
3. Made of Premium Quality Tempered Glass and PC Plastic Material,offers excellent Scratch Resistance.
4. Different quality testing during production, to ensure each switch work well before it is delivered to customers.
5. Elegant look, Suited greatly with many modern decor styles. It can be applied to drawing room, bedroom, corridor, kitchen, bathroom, Office and so on.
WiFi's wireless stability is relatively weak, and high power consumption is also one of its weaknesses. In addition, WiFi's networking capability is relatively low. There is also a certain impact on the user experience.
The biggest feature of ZigBee is high security, low power consumption, and networking, suitable for automatic control and remote control, and can be embedded in various devices.
App Installation:
Download The Tuya Or Smart Life App To Your Smartphone Or Tablet. The App Can Be Downloaded From Apple App Store or Google Play, Then Connect Your App With Amazon Alexa Or Goggle Home Which Enable You To Voice Control Your Lights And Appliances.
Questions:My device on the app stays “Off line”?
Answer: The new added device needs 1min to connect to Zigbee HUB. If it stays off line for a long time, please judge the problem by the Zigbee LED status:
Zigbee LED quickly blinks one time every second, device failed to connect to your Zigbee:
(1)Maybe you have entered wrong WiFi password.
(2)Device is too far away from your WiFi. Please take it closer.
If still failed, try to open a mobile hot spot and add again.
Zigbee LED quickly blinks twice every second: Device has connected to Zigbee but failed to connect to server. Please check your network connectivity.
Product Introduction:
Max. Strom: 10A
Load: 1000W/Gang
Wireless consumption: ≤0.2W
Max. Spannung: 90-250V(AC)
Relative Humidity:10% ~ 93%
Working Temperature: -30 ℃~+70℃
Certification:CE, BS, RoHS, GCC, FC
WiFi Frequency: IEEE802 15.4
WIFI Standard: Zigbee 2.4GHz b/g/n
APP: Tuya/Smart Life
Voice Control: Google Home, Amazon Alexa
Wire: Need Neutral Line
Back Light: ON-light Blue OFF-Weak Blue
Moduel shape:Round
Wall Box Type:Round & Square
Note:
You have to cut off the power and during the installation.
FAQ:
Q: Does your Wifi Zigbee touch sensor light switch need a neutral wire to install?
A:Yes, it needs to connect with neutral line.
Q: Does your Wifi touch light switch can work with Zigbee?
A:Yes, Our item can work with it.
Q: Does your Wifi light switch can work with Smart Life Tuya or Google Alexa?
A:Yes, it can work with them.
Q: Do you offer a 2-way wifi touch light switch?
A:Yes, we offer a 2-way wifi touch switch, it functions stably.But you must at least buy 2 pieces 2-way wifi switches. ( APP use multi-control association function)
Q: Does your Wifi touch light switch have a backlight?
A:The blue backlight will be on when the wiring is successful. Allowing you to notice Our touch switch clearly in the dark.
Q: Does our switches can install by vertical or Horizontal for 157mm/228mm glass panel？
A:Yes, we can install it in different ways, but you will see the small holes. (The small holes used to open the glass cover)
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours