SPECIFICATIONS

Brand Name: Firebat

Certification: CE,RoHS

Choice: yes

Graphics Card Type: Integrated Card

Hard Drive Capacity: 512GB

High-concerned chemical: None

Memory Capacity: 16 GB

Model Number: AM02

Origin: Mainland China

Processor Brand: AMD

Processor Main Frequency: 4.9 GHz

Processor Model: AMD Ryzen7 H 255

Type: Mini Desktop,Mini PC

Use: Household

Dear buyer, please note

If you choose to purchase the first option (No Ram No Storage), the product does not have a memory module and hard drive installed.

You need to purchase your own memory module and hard drive for installation, and you need to install the system yourself.

The other options with memory modules and hard drives all have our installed Windows 11 system.

About Our Brand

--Packing explosive performance into a compact space; Taming unruly flames into a tool at your command. Empower youcreating more possibilities.

--Thank you for choosing Firebat. For technical support, please email us at computer@firebatpc.com

FIREBAT AM02 AMD Ryzen 7 H 255 Mini PC

Get the highlights.

--The new rising star,now supercharged by Ryzen 7 H 255.

--Extensive expandability, endless possibilities.

--High performance, quiet, low-temperature, compact

--Versatile enough for any situation.

The new rising star,now supercharged by Ryzen 7 H 255.

--Built on the Zen4 process, it features 8 cores and 16 threads, with a maximum Turbo Boost frequency of 4.9 GHz, and offers three switchable performance modes. With its powerful performance and excellent value for money at this stage, it’s your perfect companion for long journeys.

--Equipped with a very powerful integrated graphics card to meet your gaming and productivity needs

Extensive expandability, endless possibilities.

--Equipped with a removable 16GB DDR5 5600MHz memory module and a 512GB solid-state drive. Both feature two slots for future upgrades and expansion.

--Not only that, but it also features a full-size USB-C port and four USB-A ports, so you can easily connect all your peripherals.

--In addition to the latest Wi-Fi 6 and Bluetooth 5.2 standards, we’ve also equipped the device with two Gigabit Ethernet ports to meet your specific needs, such as connecting to a NAS.

High performance, quiet, low-temperature, compact

--The system features Firebat Labs' proprietary high-efficiency, quiet dual-heatpipe cooling technology, delivering up to 54W of thermal headroom to allow this CPU to reach its full potential.

--Thanks to Firebat Labs’ excellent design, we’ve further reduced the device’s size and weight—it now measures just 0.77 liters and weighs only 485 grams. Making it smaller and more precise has always been our goal.

Versatile enough for any situation.

--Supports up to three independent 4K 60Hz displays, making it ideal for a wide range of uses in office, entertainment, and home settings—it’s sure to meet your needs.

Product List

--Firebat AM02 mini PC × 1

--HDMI cable × 1

--Power adapter(EU) × 1

--VESA mount × 1

Return & Exchange Policy

Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Personal care products
• Beauty products that have been opened or used
• Customized or personalized items
• Gift cards
• Items marked as final sale

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• Clear photos of the product
• Photos of the packaging (if applicable)

We will review your request and arrange a replacement or refund if approved.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was sent.

To request an exchange, contact our support team with your order details and supporting photos.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.
• It may take several business days for the refund to appear in your account.

Order Cancellation

Orders can only be canceled within 12 hours of purchase.

Once an order has been processed or shipped, cancellation may no longer be possible.

Shipping Costs

• Original shipping charges are non-refundable.
• Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.

Contact Us

For any return, exchange, or refund requests, please contact us:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours

Shipping Information

At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–2 business days.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been shipped, you will receive a tracking number via email.

Estimated Delivery Times

USA Warehouse Products

Products shipped from our USA warehouse are usually delivered within:

2–3 Business Days

International Warehouse Products

Products shipped from our international fulfillment partners are usually delivered within:

3–7 Business Days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.

Shipping Delays

While we work hard to ensure timely deliveries, occasional delays may occur due to:

• High order volumes
• Carrier issues
• Customs inspections
• Weather disruptions
• Public holidays

In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.

Lost Packages

If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

For shipping-related questions, please contact:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours