Description
SPECIFICATIONS
App Name: Tuya, Smart Life
App Type: Free App, Support Android and IOS
Brand Name: LoraTap
Certification: CE,ce,CE, RED, EMC, RoHS
Choice: yes
Current: 16a
EU LVD Voltage: High voltage: Above 50Vac or 75Vdc
Factory Quality: ISO9001:2015 factory
Features: IL Plug Socket
High-concerned chemical: None
Is Smart Device: Yes
Item Type: SWITCHES
Material: Plastic
Need a Hub: No
Origin: Mainland China
Plastic Material: Fireproof ABS
Smart home platform: Tuya
Switch Type: APP Control
Voice Control: Google Assistant, Amazon Alexa
Warranty: 2 year
Wireless Protocol: 2.4GHz Wi-Fi(not support 5GHz Wi-Fi)
application: DIY
Features
Suitable for Israeli Sockets: -This socket can be used in Israeli.
• APP Remote Control:
- Support Smart Life APP /Tuya APP.
- You can use the mobile app to control the outlet anytime, anywhere.
• Voice Control:
- Voice Control via Google Assistant, Amazon Alexa.
• Power Energy Monitoring:
- Real-time reading of power usage, you can track the power usage of your device in the app.
• Timer,Schedule &Count Down Function:
- You can set a timer to open or close the device at a specified time.
• Inching Timer Function:
- Turning this feature on will put the device in an automatic state, that is, each time the device is turned on, it will automatically turn off after a period of operation, you can set the operation duration , like 10 minutes, so after you activate this funciton, the device will turn off after 10 minutes automatically.
• Status Memory Function:
- Keep device in last status or on/off when power recovery.
• Group Control:
- You can create group in the APP to manage all the socket in your house and share the device to all your family members.
Specification
Input Voltage: 200-250VAC, 50/60Hz
Output Voltage: 200-250VAC, 50/60Hz
Max Load: 16A, 3500W
Plug Type: Israel Standard
App Name: Smart Life, or Tuya App
Voice Conrol: Google Assistant, Amazon Echo Alexa
Wireless Protocol: Wi-Fi 2.4Ghz(not support Wi-Fi 5GHz)
Plastic Material: Fireproof ABS
Certification: CE, EMC, RED, RoHS
What's in the box?
1 * Smart Israel Plug
1 * User Guide
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours