Description
SPECIFICATIONS
Brand Name: MOES
Certification: CE
Choice: yes
High-concerned chemical: None
Origin: Mainland China
Voltage: 110-240V
Wattage: OTHER
is_customized: Yes
WiFi Smart Motorized Chain Roller Blinds Shade Shutter Drive Electric Curtain Motor RF Remote Automation Kit Tuya Smart Life App Control via Alexa/Google
By MOES
Main Features:
2.No hub required for pairing with Smart Life App:This WiFi smart chain blind motor is featured as one touch control via Tuya Smart App for on/off and stop for your connected blinds.Remotely control your house blinds on smart phones no matter where you are,and easily open and close blinds on schedule set in app,as well as countdown option;only 2.4G WiFi compatible.
3.Single or Multi-control:RF remote is designed as a kit with the WiFi motor to control your blinds in another convenient way after pairing the code,especially fits for the old who just do not know how to operate on smart phones.Just hang up the remote onto the wall with the screws included in the package for saving space in your room.
4.Voice control via Amazon Alexa,Google Assistant and Apple Siri for added convenience to open and close blinds when necessary.Wide compatibility supported with vertical blinds,roller blinds,roman blinds,zebra blinds,curtain/drapes and venetian blinds.
5.Powered by AC adapter with no battery in,so it is a must to Plug the adapter into the motor for normal use,saving energy and protecting environment without replacing the battery constantly;Easy mounting and setting with 3-5 minutes DIY at fingertip;5.includes full 2-year warranty and 60-day refund guarantee for complete satisfaction.
Package List:
Chain Motor*1
Gear*3
RF controller*1
Back holder*1
Power adapter*1
Custom opening and closing percentage
Customize the opening and closing percentage of the curtain through the mobile app.
Group Control
Even if multiple smart curtains are installed in the home, they can be controlled uniformly through the APP.
Timing control
You can customize the opening and closing time of the curtains according to your living habits.
Suitable for a variety of curtains
It is suitable for a variety of curtain types, and it is easy to realize the intelligentization of curtains.
Upper limit and lower limit can be set
The highest and lowest point of the curtain can be set by motor.
Turn on viewing mode
Lightly press the switch, the curtains and lights are automatically turned off.
Sleep mode
One sentence: Alexa, turn on the sleep mode, the lights and curtains will automatically close.
Tips: More scene linkage is waiting for your exploration.
Wide range of application scenarios
Simple design, versatile for various home styles, perfect fit with your room.
AC adapter is a must for normal use of the WiFi blinds motor with no battery powered
Note: Plug the adapter in for constant use.
Various core functions
Higher quality, more details, to meet all your needs.
Parameter:
Name:Blinds Chain Motor Controller
Communication method:Remote;WiFi
Communication Frequency:433.92MHz;2.4GHz
Remote distance:65ft(20m)
Adapter voltage:110-240V
Motor voltage:12V
Motor current:1.2A
Maximum size:8ft(2.5m)*12ft(3.5m)
Maximum weight:22lbs(10Kg)
Compatible APP:Tuya Smart/Smart Life
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours