SPECIFICATIONS

Alcohol Concentration: 0

Alcohol Content: ALCOHOL FREE

Brand Name: Roxelis

Flavor Concentration: EDC

Fragrance Note: Fruity

Gender: Unisex

High-concerned chemical: None

NET WT: 50ml

Origin: Mainland China

Smell: bergamot

PRODUCT NAME:

ROXELIS Signature Summer Perfume

INGREDIENTS:

AQUA、MUSK KETONE、CITRUS AURANTIUM BERGAMIA (BERGAMOT) FRUIT EXTRACT、CITRUS PARADISI (GRAPEFRUIT) FRUIT EXTRACT、JASMINUM GRANDIFLORUM (JASMINE) FLOWER EXTRACT

DIRECTIONS OF SAFE USE：Take an appropriate amount of this product and spray it evenly on the wrists, behind the ears, neck and other areas where you want the fragrance to stay, or spray the perfume in the air, allowing the perfume to spread evenly all over the body, leaving a fragrant aroma.

FUNCTIONS：

1. The unique bergamot fragrance exudes a fresh and elegant atmosphere, lasting fragrance, adding personal charm, allowing you to be confident and outstanding in any occasion.

2. The light and energetic fragrance brings a refreshing feeling like summer, enhances your temperament and shows your charming personality.

3. The convenient spray design is easy to carry and replenish the fragrance anytime and anywhere, maintaining all-day charm and letting freshness accompany every moment.

WARNING:

Please keep out of reach of children. Do not swallow.Please clean your hands before use to ensure the best results from the product. Discontinue use if signs of irritation or rash occur. Store in a cool and dry place. 

Return & Exchange Policy

Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Personal care products
• Beauty products that have been opened or used
• Customized or personalized items
• Gift cards
• Items marked as final sale

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• Clear photos of the product
• Photos of the packaging (if applicable)

We will review your request and arrange a replacement or refund if approved.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was sent.

To request an exchange, contact our support team with your order details and supporting photos.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.
• It may take several business days for the refund to appear in your account.

Order Cancellation

Orders can only be canceled within 12 hours of purchase.

Once an order has been processed or shipped, cancellation may no longer be possible.

Shipping Costs

• Original shipping charges are non-refundable.
• Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.

Contact Us

For any return, exchange, or refund requests, please contact us:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours

Shipping Information

At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–2 business days.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been shipped, you will receive a tracking number via email.

Estimated Delivery Times

USA Warehouse Products

Products shipped from our USA warehouse are usually delivered within:

2–3 Business Days

International Warehouse Products

Products shipped from our international fulfillment partners are usually delivered within:

3–7 Business Days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.

Shipping Delays

While we work hard to ensure timely deliveries, occasional delays may occur due to:

• High order volumes
• Carrier issues
• Customs inspections
• Weather disruptions
• Public holidays

In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.

Lost Packages

If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

For shipping-related questions, please contact:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours