SPECIFICATIONS

80 Model: ZBM5-1C-80W/ZBM5-2C-80W/ZBM5-3C-80W

86 Model: ZBM5-1C-86W/ZBM5-2C-86W/ZBM5-3C-86W

Battery Included: no

Brand Name: SONOFF

Casing material: PC+CRS

Certification: CE,RoHS

Color: White

Communication method: Zigbee,Wi-fi

Dimension (80 Type): 86x71x40.3mm

Dimension (86 Type): 87x87x40.2mm

Does It Includes Wireless Communication: Yes

High-concerned chemical: None

Inbox adaptor: No

Min.load: 3W(No Neutral Required)

Model Number: ZBM5 80/86

Number of gangs: 1-gang/2-gang/3-gang

Operating temperature: -10℃-40℃

Origin: Mainland China

Power Source: Other,Other

Wireless connection: Zigbee 3.0

SONOFF SwitchMan Zigbee Smart Wall Switch | ZBM5 80/86 Type

ZBM5 80/86 Type is a Zigbee smart wall switch (1/2/3 gang) with flexible wiring for both neutral-required wire mode and no neutral-required wire mode setups. In "neutral-required" mode, it works as a Zigbee router, supports smart lights, and enables detach relay mode. In "no-neutral" mode, it acts as an end device (min. 3W load, no smart lights supported). Features include remote control, timers, smart scenes, and other smart control methods. Compatible with Home Assistant via ZBDongle using ZHA or Zigbee2MQTT.

SONOFF SwitchMan Zigbee Smart Wall Switch

Supports both No Neutral and Neutral Wire

Directly Compatible with the Majority Wiring

The ZBM5 is designed to adapt to your home’s wiring configuration. Whether or not a neutral wire is available, it can be easily connected and used.

Easily install and enjoy smart life.

Put Smart Home Control in Your Hands

You can view the switch status anytime in the eWeLink app or remotely control the switches, managing your home’s switches from your phone.

Schedule Lights Off for a Healthier Routine

Set a timer in the app to turn off the lights automatically in the living room and bedroom late at night, ensuring a peaceful sleep.

Smart Scenes for a Convenient Life

Zigbee Two-Way Control
Set up smart scenes with the Zigbee wireless button to control the bedroom light together.


Automation
Work with the Zigbee sensor to automatically turn lights on or off for you.

Detach Relay For Wiring Smart Bulb

With the detach relay enabled, smart lights won’t lose power when the wall switch is turned off, allowing them to remain smart at all times.

Effortless Control with Your Voice

You can control the switch when you’re busy with a simple voice command.

A Piece of Open-Source Platform Solution

Easily integrate your device into open-source platforms via Zigbee2MQTT or ZHA, creating a smart home solution that works seamlessly with devices from various manufacturers.

Works with Apple Home Via Matter Bridge

All solutions integrate SONOFF zigbee devices into your Apple ecosystm via Matter Bridge, enabling seamless interconnected device control.

Return & Exchange Policy

Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Personal care products
• Beauty products that have been opened or used
• Customized or personalized items
• Gift cards
• Items marked as final sale

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• Clear photos of the product
• Photos of the packaging (if applicable)

We will review your request and arrange a replacement or refund if approved.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was sent.

To request an exchange, contact our support team with your order details and supporting photos.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.
• It may take several business days for the refund to appear in your account.

Order Cancellation

Orders can only be canceled within 12 hours of purchase.

Once an order has been processed or shipped, cancellation may no longer be possible.

Shipping Costs

• Original shipping charges are non-refundable.
• Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.

Contact Us

For any return, exchange, or refund requests, please contact us:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours

Shipping Information

At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–2 business days.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been shipped, you will receive a tracking number via email.

Estimated Delivery Times

USA Warehouse Products

Products shipped from our USA warehouse are usually delivered within:

2–3 Business Days

International Warehouse Products

Products shipped from our international fulfillment partners are usually delivered within:

3–7 Business Days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.

Shipping Delays

While we work hard to ensure timely deliveries, occasional delays may occur due to:

• High order volumes
• Carrier issues
• Customs inspections
• Weather disruptions
• Public holidays

In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.

Lost Packages

If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

For shipping-related questions, please contact:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours