Description
SPECIFICATIONS
Applications: Anniversary
Brand Name: NONE
CN: Shanghai
Hign-concerned Chemical: None
Material: Plastic
Origin: Mainland China
Plant Style: TREE
Purpose: Exhibition
Usage scenarios: Outdoor
Superior PE Material: Certified by California's Proposition 65 material testing, our tall plant features an PE material that ensures easy cleaning and maintenance, and offers durability and waterproofing. Feel at ease placing them in your home, knowing they meet stringent standards.
Lifelike Tall Faux Plants: The fake plant is meticulously designed to mimic the intricate details of natural trees. The natural patterns of the trunk and leaves are faithfully reproduced, complete with moss-covered surfaces on the potting soil. The lush green foliage and lifelike texture make it nearly impossible to distinguish these artificial trees from real ones, both in appearance and touch.
Adjustable Branch Designs: Constructed with stainless steel, our artificial trees exhibit exceptional flexibility and resistance to breakage. You can easily bend and adjust the branches according to your preferences, maintaining a consistent and picturesque shape. With leaves securely attached, these faux plants retain their beauty and integrity over time.
Easy Assembly and Maintenance: Setting up the artificial tree is a breeze with a simple 2-step installation process. Once installed, it becomes a hassle-free addition to your space. Maintenance is minimal too—just a quick wipe with a cloth once a month is all it takes to keep the trees looking vibrant and beautiful.
Great Decoration: Our faux plant can be used for various occasions, including offices, hotels, malls, homes, living room, bedroom, patio, dinning room, entryway, outdoor spaces. It’s perfect for filling empty corners and low light Areas.
TYPE 1
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours