SPECIFICATIONS

Brand Name: ATELE

Certification: CE,RoHS,FCC

Choice: yes

EU LVD Voltage: Low voltage: Below 50Vac or 75Vdc

Model Number: SY1

Origin: Mainland China

Smart home platform: Tuya

Voltage: 220V

semi_Choice: yes

We can provide the API service for this product.

This service will add an extra fee.

If you need it, please feel free to contact us. We will give you our best attention at all times.

Notice:

This device is not compatible with Home Assistant, please use the device in SMART LIFE APP/ TUYA APP.

Wiring: Power must enter from the top and must be Live line + Neutral Line (L+N). Live line + Live line (L+L) cannot be used.

The white model has no power meter function

The Black model with power meter function

Both models have overcurrent and overvoltage protection, which can be set in the app.

Feature:
Remote control at anytime from anywhere by TUYA / Smart Life app on mobile ,no distance limit.
Schedule /Timing, countdown, cycle timing，Astronomical timing.
Voice control by Amazon Alexa echo dot / Google assistant

Parameter:
Working voltage:AC90-240V,50/60Hz
Current type:63A
Wireless type:Wi-Fi 2.4GHz
Support system:Android\iOS

DIN RAIL

Intelligent Switch

Into Smart With Your DIY Idea

Remote control by mobile phone, Tuya Smart/Smart Life Edition

OPEN ANEW ERA OF INTELLIGENCE

Into Smart With Your DIY Idea

1. Remote Control

2. Voice Control

3. Over-Current Protection

4. Timer Mode

5. Electricity Statistics

6. Alarm Settings

7. Power On Status

8. Maintenance Lock

9. History Log

10. Countdown

11. Indicator Light Status

NUEVAS ACTUALIZACIONES

De productos

SETTING

Alarm Setting(AT-SY1-TSW,AT-SY1-TSZ)

Functional protection, the alarm function is automatically turned on after setting the threshold, and the protection tripping switch can be turned on or off.

METERING FUNCTION

kWh, Voltage, Current

Setting the device status of the equipment in different scenarios and remotely monitoring the real-time situation of the electrical appliances under load.

VISIBLE SECURITY

Mobile APP reminder for circuit failure

Upgraded protection, rest assured life

Prevention

Hidden danger from short circuit, over power, over voltage, under voltage, high temperature, and electric shock.

View load current, voltage, power in real-time Record(year,month,day,hour)

Electricity consumption in different time periods

Voice Controls

Voice linkage

Compatible with Amazon Alexa,Google Home.

What do you want to control? Just say it.

TIME ON/OFF

Setup the switch on/off time via the APP

Schedule Mode: The device can be switch ed on and off at specified time points.

Sunset Mode: The equipment is on/off before sunset, at sunset, and after sunset.

Circulate Mode: The device can be turned on/off repeatedly during the set period.

DIMENSION DIAGRAM

PRODUCT MODEL:AT-SY1-TCW, AT-SY1-TSW, AT-SY1-TSZ

RATED FREQUENCY:50/60Hz

SERVICE TEMPERATURE:40℃~100℃

CUSTOMIZATION:Lora, sigMesh, RS485, ZigBee, RJ45

Control Type:Manual, Remote Control

Details

Benefit Your Life

Touch Handle:  Sleek design for more comfortable operation.

Flame Retardant Material: High temperature resistance and flame retardant, effectively improve the safety of use.

Single Channel Wiring: Tunnel-type wiring port for more secure wiring.

Positioning Clip: It can be opened immediately after pressing, convenient for disassembly and simple installation.

Network Pairing

Benefit Your Life

1. To connect the wire from the upper of the WIFI Din Rail Switch, the live wire connect to the L pole, and the neutral wire connect to the N pole, please make sure that the wiring is correct and strong WIFI Signal.

2. Turn on the Bluetooth and WIFI of the mobile phone, open the APP, and then long press the “power”button, wait for about 5-10 seconds, the LED indicator will flash blue light slowly.

3. While waiting on the APP interface, click on the ZigBee wireless gateway option.

4. Enter the ZigBee Wireless Gateway page and click on the Add Sub Device option.

5. Confirm that the signal light for connecting the device is flashing quickly, and click the button to proceed to the next step.

6. The device is connected to the network.

7. After the device successfully connects to the ZigBee gateway, click Finish.

8. After the successful connection, the LED indicator will be changed from red slow flashing to red steady light.

Return & Exchange Policy

Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Personal care products
• Beauty products that have been opened or used
• Customized or personalized items
• Gift cards
• Items marked as final sale

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• Clear photos of the product
• Photos of the packaging (if applicable)

We will review your request and arrange a replacement or refund if approved.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was sent.

To request an exchange, contact our support team with your order details and supporting photos.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.
• It may take several business days for the refund to appear in your account.

Order Cancellation

Orders can only be canceled within 12 hours of purchase.

Once an order has been processed or shipped, cancellation may no longer be possible.

Shipping Costs

• Original shipping charges are non-refundable.
• Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.

Contact Us

For any return, exchange, or refund requests, please contact us:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours

Shipping Information

At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–2 business days.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been shipped, you will receive a tracking number via email.

Estimated Delivery Times

USA Warehouse Products

Products shipped from our USA warehouse are usually delivered within:

2–3 Business Days

International Warehouse Products

Products shipped from our international fulfillment partners are usually delivered within:

3–7 Business Days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.

Shipping Delays

While we work hard to ensure timely deliveries, occasional delays may occur due to:

• High order volumes
• Carrier issues
• Customs inspections
• Weather disruptions
• Public holidays

In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.

Lost Packages

If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

For shipping-related questions, please contact:

Royal Orvix Customer Support

Email: support@royalorvix.com

Website: www.royalorvix.com

Response Time: 24–48 Business Hours