Description
SPECIFICATIONS
APP program: tuya Smart life
Brand Name: NONE
Bulb maximum power: 1000W
Certification: SAA,RoHS,LVD,GS,CE,CCC,CCC,ce,GS,ROHS,SAA,UL
Compatible support: Alexa / Google home voice control
Current: 10A
Features: WIFI smart fan touch switch
High-concerned chemical: None
Input voltage: 100-240V
Is Smart Device: Yes
Item Type: SWITCHES
Material: Plastic
Model Number: WIFI-Fan+Light-01
Origin: Mainland China
Panel material: tempered glass panel
Remote control: WIFI network connection APP control
Shell material: PC fireproof material
Switch Type: Touch On/Off Switch
Warranty: 2
fan Maximum power: 600W
Product parameters:
Applicable products: various adjustable fan lights
Wireless control: zigbee network APP remote control(Require Zigbee gateway or Zigbee hub for control)
Working voltage: AC 100-240V, 50 / 60HZ
Fan load power: 600W
Lamp load: 1000W
Standby power consumption: ≤0.5W
Working life:> = 100000 times
Shell material: PC fireproof material
Glass panel: 4mm tempered glass
Working temperature: 0 ℃ ～ 80 ℃
Relative humidity: 10% ～ 93% (non-condensing)
Control method: touch control, APP control, voice control
Wiring method: zero wire + live wire control
Product size: 120*72*32.5mm
APP support: Smart Life, tuyaAPP
Main features:
1. WiFi needs to be connected to the network through a gateway;
2. Remote control through 3G/4G on your phone anytime and anywhere, just turn on the GPRS signal;
3. Crystal tempered glass panel, with a thickness of up to 4mm, which is more crystal clear and textured than ordinary switch panels;
4. LED backlight prompt for convenient night recognition operation;
5. The operation can be bidirectional feedback, that is, the device's on, off, and stop status will be displayed in real-time on the APP application end;
6. Multiple sets of timing and scene control can be set according to customer preferences;
7. Support the Smart Life app, where you can choose to share and control with your family on the app side;
8. Compatible with Amazon ECHO series (Alexa APP) and Google homepage (Google Assistant) intelligent voice control
Packaging:
1 x WIFI Fan Switch
2 x Screws
1 x User Manual
Transportation:
1. Please fill in the order address and make sure the address is correct again (if you are from Russia, it is important to fill in your full name).
2. If you find any problem after receiving the product, please contact us within 5 working days and we will send you the solution in a timely manner.
Service:
1. If you encounter any problems in use, please feel free to contact us for timely communication of solutions!Thank you very much!If you are satisfied with our service and products, please give us five stars!
Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
- Weather disruptions
- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours