Description
SPECIFICATIONS
Battery Included: Yes
Brand Name: MOES
Certification: CE
High-concerned chemical: None
Origin: Mainland China
Voltage: 110-240V
Wattage: other
is_customized: Yes
ZigBee Smart DIY Motorized Roller Blinds/Shades Drive Motor Hub Required Powered by Charger Tuya Smart Life APP Alexa Google Home Voice Control
By Moes
2020 New Arrival Upgraded with More Personalized Points:
Update1:New ZigBee version with Alexa and Google Home for voice control supported.
Update2:Ulimitset and dimitset available in APP
Update3:ZigBee smart version with ZigBee hub required in Tuya Smart Life APP for easier wireless remote control
NOTE:After the motor is turned on, press the power button + down button at the same time, the blue indicator light flashes three times quickly, and it enters the network configuration state.
Main Features:
1.Smart Home Automation with ZigBee Hub Required: ZigBee protocol built-in requires a ZigBee hub connected before normal use.Automate your existing blinds, shades, curtains in the simplest and most cost-effective way. Motor can set upper & bottom limit positions and limits can be saved even when power off. Motor speed can be adjustable in Smart Life Tuya APP. Simply add motorized shades to your smart home with Smart Blinds Drive Motor!Compatible with a variety of shades, blinds, curtains, and drapes with the new update manual.(Note:The ZigBee hub is not included in the package,you need a separate purchase in our online store.)
2.New upgraded with Alexa and Google Home supported for simple voice control of connected devices to turn on/off them in a much easier way.(Note:Pay attention to the command with turn on/off available,not open/close.)
3.Control via Smart Life Tuya App Freely: Control your new smart blinds directly with Tuya Smart Life App or its intuitive Touch Strip controls. Even you want to move your blinds from your bed,your couch or with one touch on Gear.Wireless remote control your connected devices anywhere you like with ZigBee hub connected in advance.
4.Li-battery Charging: Powered by charger(adaptor is included) ensures long time continuous working with the large battery capacity.Even save more money and energy low power consumption.
5.Set schedule and timer of your blinds independently.Set custom schedules and accurate timers to your own need.No installers or a degree in rocket-science required. Easily install and setup Blinds Drive Motor in minutes. Works with any plastic beaded chain or metal beaded chain that is looped.
Parameter:
Model:AM43-0.45/40-ES-EB
Input Power:DC charger 8.4VDC
Lock-rotor current:1.8A
Speed Range:20-40rpm
Torque:0.45Nm
Rated Current:1A
Battery Capacity:7.4VDC/1000mAh
Frequency:2.4GHz
Password:8888
Load Bearing:3.5 KG
Packing Listing:
Moes Smart Blinds Drive Motor*1
Adapter*1
Screw*2
Gear*3
3M VHB*1
Q&A:
Q:May I share the control with family members to control the blinds together?
A:Yes,this new update version is compatible with Smart Life Tuya App that supports device share to your family members for added convenience.
Q:Does the motor work with Google Home or Alexa?
A:Yes,this motor works with Alexa and Google Home for simple voice control.
Q:Does it only support to control via the App?How about the old who can't use the App?
A:Free App control is just a way to control.For the old,they may just press the UP/DOWN button on the motor itself to control without using App.
Q:Do I need to connect with Bluetooth before its normal use?
A:No,our motor is newly designed with no Bluetooth required.It is a ZigBee smart version .
Q:If I have several of this kind of motor,can I use one App to control them together?
A:Yes,the App can add maximum 7 devices.
Q:Can I use this motor to control loop corded cellular, honeycomb shades or vertical blinds?
A:Absolutely,this motor works with any plastic beaded chain or metal beaded chain that is looped.
Q:Is a hub required for this device?
A:Yes,it is a ZigBee protocol device that requires a ZigBee hub for normal use.
Q:Is the hub included in the package?
A:No,the hub is not included in the package,you need a separate purchase in our online store.




















Return & Exchange Policy
Return & Exchange Policy
Welcome to Royal Orvix. Customer satisfaction is our priority. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Beauty products that have been opened or used
- Customized or personalized items
- Gift cards
- Items marked as final sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We will review your request and arrange a replacement or refund if approved.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent.
To request an exchange, contact our support team with your order details and supporting photos.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- It may take several business days for the refund to appear in your account.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellation may no longer be possible.
Shipping Costs
- Original shipping charges are non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Us
For any return, exchange, or refund requests, please contact us:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
Shipping Information
Shipping Information
At Royal Orvix, we strive to deliver your orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Times
USA Warehouse Products
Products shipped from our USA warehouse are usually delivered within:
2–3 Business Days
International Warehouse Products
Products shipped from our international fulfillment partners are usually delivered within:
3–7 Business Days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs processing, or peak shopping seasons.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information that allows you to monitor your shipment's progress.
Shipping Delays
While we work hard to ensure timely deliveries, occasional delays may occur due to:
- High order volumes
- Carrier issues
- Customs inspections
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- Public holidays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Royal Orvix is not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Royal Orvix Customer Support
Email: support@royalorvix.com
Website: www.royalorvix.com
Response Time: 24–48 Business Hours
